Title: Officer, IT Support

Post on: Aug 28, 2024

Location:

HK

Sumitomo Mitsui Banking Corporation (三井住友銀行) (incorporated in Japan with limited liability) is one of the major international banks and a leading arranger of specialized financial products worldwide. The Bank's Hong Kong Branch is now seeking high calibre individuals with long-term career objectives to apply for the following position:

Officer, IT Support -

Information Technology Department - Technology & Service Group

Job Duties & Responsibilities:

Support and maintain endpoint devices, including physical & virtual desktops, mobile devices
Provide 1st and 2nd tier user support
Deploy group policies for PC configurations and security hardening
Develop scripts for automation
Perform regular system checking and security updates such as Windows patch installation, HW firmware updates
Perform administrative work, IT asset inventory control and prepare reports
Develop and maintain system documentation
Liaise and coordinate with vendors for maintenance and services

Requirements:

Degree/Higher Diploma Holder in IT or related discipline
2-3 years’ work experience in Service Desk and IT support (experience in financial institutions or sizeable firms is preferrable)
Experience in supporting Virtual Desktop Environment, such as VMWare Horizon, vSphere
Familiar with Microsoft Windows, Microsoft 365 and common desktop applications
Familiar with group policies administration, PowerShell scripting
Customer-orientated, a team player with good communication skill. Proactive, independent, self-driven and eager to learn
Good command of written and spoken English and Cantonese

Please apply with detailed resume stating latest and expected salary.

SMBC is an equal opportunity employer. We are committed to fostering a diversified and inclusive workplace and removing barriers to provide equal access to employment.

Application details will be used only for recruitment purposes, and will be destroyed after 1 year. Applicants not contacted after 6 weeks may consider their applications unsuccessful.

Job Function: Information Technology Department - Technology & S